CNB Computers Inc
180 Traders Boulevard E,
Mississauga, ON,
L4Z-1W7, Canada
Email :
rma@cnbcomputers.com
Web :
www.cnbcom.com
Customer RMA Request Form
Customer Code :
Company Name :
Contact Person :
Contact Email :
Company Address :
City :
State :
ZIP :
Telephone Number :
Fax Number :
Sr
Part No
Qty
Description
Invoice Number
Problem Description
Remark
RMA
Process Requirements:
1. Not completing the form may cause delay in the processing of RMA request.
2. Ship defective products to CNB Computers with freight prepaid and a copy of the invoice
3. Print RMA# on all the mailing labels and the shipping boxes.
4. Any items sent back for warranty repair must have been tested- BY A QUALIFIED TECHNICIAN. We will charge a service fee of $49.00 per hour should we find a returned item to be in working condition.
5. RMA numbers are valid for 14 days after being issued. Products should be shipped to us within this time period.
6. All products sent for RMA should be properly packaged as improper packaging may cause warranty void.